We Value Your Feedback

Your experience helps us improve our services and serve you better.

Customer satisfaction survey

We, Melaka Biotechnology Corporation are committed to monitoring the quality of services we provide as an integral part of our improvement process. With this survey we would like to find out:

“How do we fulfill your current and future services expectations?”

Please take a minute or two to answer the following question. Your opinion is important to us!

Note: All information provided is treated confidentially.

Rating :
Excellence : Performance always exceed customer expectation.
Good : Always meeting customer expectation
Average : Just meeting customer requirements
Poor : Occasionally not meeting customer requirements
Very Poor : Most of the time not meeting customer requirements.

Question No. 4 :
Excellence : within 24 hours
Good : 1 - 2 days
Average : 3 - 4 days
Poor : 5 - 6 days
Very Poor : >7days